Frequently Asked Questions

Everything you need to know about your Club L London order.

How long does shipping take and what are the costs?

We offer standard and express shipping options. Standard delivery typically takes 3-5 business days, while express delivery arrives within 1-2 business days. Costs are calculated at checkout based on your location and selected service.

What is your return policy for evening wear?

We accept returns within 14 days of delivery, provided the security ribbon is attached and the garment is in its original, unworn condition with all tags intact.

How do I find my perfect fit?

Each product page features a detailed size guide tailored to that specific fabric and silhouette. We recommend measuring yourself against our chart to ensure the perfect bodycon or draped fit.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and buy-now-pay-later options including Klarna and Afterpay, depending on your shipping region.

Can I track my order once it has been placed?

Yes, as soon as your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.

Are your garments true to size?

Most of our styles are designed for a snug, premium fit. If you are between sizes or prefer a less restrictive feel, we generally recommend sizing up.